❓ Frequently Asked Questions

FlightsInsight is a flight comparison engine that searches hundreds of airlines and travel sites simultaneously to find you the cheapest flights.

Here's how it works:

1. You search: Enter your departure city, destination, and travel dates
2. We compare: Our system searches 900+ airlines and booking sites in seconds
3. You save: We show you the cheapest options from all sources
4. You book: Click through to book directly with the airline or travel site

Yes, 100% free! We never charge users any fees.

How we make money:

• Airlines and booking sites pay us a small commission when you book through our links
• This commission is already included in the price - you pay the same whether you book through us or go direct
• We make money only when you save money

No hidden fees. No subscription. No catches.

No, you can search flights without creating an account.

However, creating a free account gives you:

• ✅ Price alerts for your favorite routes
• ✅ Save your searches and compare later
• ✅ Faster checkout with saved preferences
• ✅ Access to exclusive member-only deals
• ✅ Trip organization tools

Account creation takes just 30 seconds and is completely free!

We find cheaper flights through comprehensive comparison:

1. We search more sources: 900+ airlines, OTAs, and booking sites
2. We find hidden deals: Our algorithms discover pricing patterns others miss
3. We compare everything: Budget airlines, major carriers, and local booking sites
4. No booking fees: Many competitors add $15-$35 service fees

Our users save an average of $127 per international booking.

Flight prices fluctuate based on several factors:

• Demand: More people searching = higher prices
• Seat availability: As flights fill up, remaining seats cost more
• Booking time: Prices typically lowest 2-3 months before departure
• Day of week: Tuesday/Wednesday often cheaper than weekends
• Seasonality: Peak travel times cost more
• Airline pricing algorithms: Automated systems adjust prices constantly

General guidelines for cheapest bookings:

Domestic Flights:

• Book 1-3 months in advance
• Tuesday/Wednesday departures are cheapest
• Book on Tuesday afternoon for best prices

International Flights:

• Book 2-8 months in advance
• Tuesday/Wednesday departures save 10-20%
• Avoid peak summer/holiday periods

Last-Minute Flights:

• Check 1-2 weeks before for potential deals
• Airlines sometimes slash prices to fill seats
• Be flexible with dates/times for best chances

Price Alerts notify you when flight prices drop for routes you're watching.

How to set up:

1. Search for your desired flight
2. Click "Create Price Alert" button
3. We'll email you when prices drop

Benefits:

• Get notified of price drops in real-time
• Never miss a deal on your planned trips
• Track multiple routes simultaneously
• 100% free service

Booking is simple - follow these steps:

1. Search: Enter your travel details and click "Search Flights"
2. Compare: Review all available options and prices
3. Select: Click "Select" on your preferred flight
4. Redirect: You'll be sent to the airline or booking site
5. Book: Complete your booking directly with them

We're a search engine, not a booking platform.

Benefits of this model:

• ✅ No middleman fees (save $15-$35 per booking)
• ✅ Direct relationship with airline for support
• ✅ Access to ALL available flights (not just partners)
• ✅ Full transparency - you see exactly where you're booking

We show you the best deal, then send you directly to book it. Simple and cost-effective!

Payment methods depend on the airline/booking site you choose.

Most commonly accepted:

• 💳 Credit cards (Visa, Mastercard, Amex, Discover)
• 💳 Debit cards
• 💰 PayPal
• 🏦 Bank transfers (some sites)
• 📱 Digital wallets (Apple Pay, Google Pay)
• ✈️ Airline miles/points

Check the specific booking site for their accepted payment methods before completing your purchase.

FlightsInsight charges ZERO fees.

However, airlines and booking sites may charge:

• Booking fees ($0-$35 depending on site)
• Payment processing fees (credit card fees)
• Seat selection fees
• Baggage fees

Contact the airline or booking site directly.

Since you booked through them (not us), they handle:

• Cancellations and refunds
• Flight changes and date modifications
• Name corrections
• Seat changes
• Special requests

Your booking confirmation email contains:

• Booking reference number
• Airline contact information
• Cancellation policy details

Refund policies are set by the airline or booking site, not FlightsInsight.

Common refund scenarios:

Refundable Tickets:

• Usually cost more upfront
• Can cancel for full or partial refund
• Great for flexible travel plans

Non-Refundable Tickets:

• Cheaper initial price
• No refund if you cancel
• May allow changes for a fee

To get a refund:

1. Contact the airline/booking site directly
2. Provide your booking reference
3. Follow their refund process
4. Refunds typically take 7-30 days

If the airline cancels your flight, you're entitled to compensation.

Your rights typically include:

• ✅ Full refund to original payment method
• ✅ OR rebooking on the next available flight
• ✅ Compensation (depending on region/circumstances)
• ✅ Accommodation if overnight delay (some cases)

What to do:

1. Contact the airline immediately
2. Request rebooking or refund
3. Ask about compensation eligibility
4. Document everything (emails, receipts)

Absolutely! Here's why we're safe:

1. We don't handle payments: You pay directly to airlines/booking sites, not us
2. Verified partners: We only show legitimate, licensed travel providers
3. SSL encryption: All data transmission is encrypted
4. No card storage: We never see or store your payment information
5. Privacy protection: Your personal data is never sold

We vet all partners, but here are signs of legitimate sites:

✅ Legitimate booking sites have:

• Secure HTTPS connection (padlock in browser)
• Clear contact information
• Transparent terms and conditions
• Verified customer reviews
• Industry certifications (IATA, ARC, ATOL)

❌ Red flags to avoid:

• No HTTPS/security certificate
• Requests for unusual payment methods
• Deals that seem too good to be true
• Poor grammar or unprofessional design
• No physical address or contact info

We work hard to show you the complete price upfront.

What's included in our prices:

• ✅ Base fare
• ✅ Taxes
• ✅ Known airline fees
• ✅ Booking site service fees

Optional extras (you choose to add):

• Checked baggage (many budget airlines charge extra)
• Seat selection
• In-flight meals
• Travel insurance
• Priority boarding

Try these quick fixes:

1. Check your internet connection - Search requires stable connection
2. Clear browser cache - Old data can cause issues
3. Try a different browser - Chrome, Firefox, Safari, Edge all work
4. Disable ad blockers temporarily - Some block our search function
5. Check if dates are valid - Can't search past dates
6. Refresh the page - Simple but often works!

Still not working? Contact our support team.

Our website is fully mobile-optimized!

Mobile web features:

• ✅ Fast, responsive design
• ✅ All features available
• ✅ No app download needed
• ✅ Works on any device

Upcoming: Native iOS and Android apps are in development! Sign up for our newsletter to get notified when they launch.

FlightsInsight works on all modern browsers:

• ✅ Google Chrome (recommended)
• ✅ Mozilla Firefox
• ✅ Safari (Mac/iOS)
• ✅ Microsoft Edge
• ✅ Opera

For best experience: Use the latest version of your browser and enable JavaScript.

Creating an account takes just 30 seconds:

1. Click "Sign Up" in the top right corner
2. Enter your email address
3. Create a password
4. Verify your email (check inbox)
5. You're done!

Or sign up with:

• Google account
• Facebook account
• Apple ID

We take privacy seriously. Here's what we do:

✅ We DO:

• Use your email to send price alerts (if you opt in)
• Remember your search preferences
• Protect your data with encryption
• Comply with GDPR and privacy laws
• Allow you to delete your account anytime

❌ We DON'T:

• Sell your personal information to third parties
• Share your data without permission
• Send spam emails
• Store payment information (we never see it)

Read our full Privacy Policy for details.

You can delete your account anytime:

1. Log into your account
2. Go to Account Settings
3. Click "Delete Account"
4. Confirm deletion

What happens when you delete:

• All your personal data is removed
• Saved searches are deleted
• Price alerts are cancelled
• Process completes within 30 days

Note: This does NOT cancel any flight bookings - contact airlines directly for that.