Privacy Policy

Last updated: April 2026

1. Who We Are

FlightsInsight (flightsinsight.com) is a flight and travel search platform operated from Portugal, European Union. We help users find and compare flights, activities, hotels and car rentals from around the world.

Contact: contact@flightsinsight.com

2. What Data We Collect

We may collect the following types of data:

Usage data — pages visited, searches performed, browser type, device type, IP address
Location data — approximate location detected via IP address to improve search results
Booking data — name, email, phone number, passport details when you make a flight booking
Newsletter data — email address if you subscribe to our newsletter
Cookie data — see our Cookie Policy section below

3. How We Use Your Data

We use your data to:

Process flight bookings and send booking confirmations
Detect your location to pre-fill search fields
Send newsletters if you have subscribed (you can unsubscribe at any time)
Improve our website and services
Comply with legal obligations
Prevent fraud and ensure security

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

Contract performance — processing necessary to complete your booking
Legitimate interests — improving our services and preventing fraud
Consent — newsletter subscriptions and cookies (where required)
Legal obligation — compliance with EU and Portuguese law

5. Third Party Services

We work with the following third-party services that may process your data:

Duffel — flight booking API (processes booking and passenger data)
Viator — activities and tours (redirects to their platform)
Aviasales / Travelpayouts — flight price comparison
Booking.com — hotel search (external redirect)
Skyscanner, Kiwi, Omio, Expedia, Trip.com — price comparison (external redirects)
ip-api.com — IP geolocation to detect your country
Google Analytics — website analytics

Each of these services has their own privacy policy. We encourage you to review them.

6. Data Retention

We retain your personal data only as long as necessary:

Booking data — 5 years (for tax and legal compliance)
Newsletter email — until you unsubscribe
Analytics data — 26 months

7. Your Rights (GDPR)

As an EU resident you have the following rights:

Right of access — request a copy of your personal data
Right to rectification — correct inaccurate data
Right to erasure — request deletion of your data
Right to restriction — limit how we use your data
Right to portability — receive your data in a portable format
Right to object — object to processing based on legitimate interests
Right to withdraw consent — at any time for consent-based processing

To exercise any of these rights, contact us at contact@flightsinsight.com

8. Cookies

We use cookies to improve your experience. Cookies are small files stored on your device. We use:

Essential cookies — necessary for the website to function
Analytics cookies — to understand how visitors use our site (Google Analytics)
Affiliate cookies — set by third-party partners when you click their links

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

9. Data Transfers Outside the EU

Some of our third-party providers are based outside the EU. Where data is transferred outside the EU, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. The date at the top of this page indicates when it was last updated.

11. Contact & Complaints

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 contact@flightsinsight.com
🌐 flightsinsight.com

If you are not satisfied with our response, you have the right to lodge a complaint with the Portuguese data protection authority (CNPD) at www.cnpd.pt